Some messages from our customers
Hi Peter
I just wanted to say thank you so much for my order - I received it last Thursday which is exactly what you said - my visitors were very happy with all the items. I shall definitely buy again from your store. Kind regards
Donna K.
Griffith University, Queensland, Australia
April 2010
.............................................................................................................................................................
Peter
Many thanks for sending me the Aussie souvenirs, they arrived safely. A very special thanks for the Koala opal earrings, that was a big surprise and much appreciated; I will wear them proudly.
Greetings for a happy week
Helena S.
Switzerland
April 2010
.............................................................................................................................................................
Dear Peter
Thank you so much for this – it is really appreciated. We are using the souvenirs for a leaving party – our CEO is moving to Australia – but we will definitely be using you again as we have the Australian V8 Supercars here every year and we will be theming the event.
Many thanks for your help.
Samantha S.
Bahrain
March 2010
...............................................................................................................................................................
Dear Peter,
I just wanted to say thankyou for the boomerangs (order 5804601). They arrived today. We are very happy with them.
Best regards,
Felicity L.
Western Australia
March 2010
..........................................................................................................................................................
Dear Peter,
Just a quick note to thank you for your efficient, prompt and thorough customer service. You have been great!!!
Off to Sydney tomorrow. Have a nice weekend, Santiago.
Santiago N.
Argentina
March 2010
..........................................................................................................................................................
Dear Peter
The package has arrived safely. Thank you for the complimentary souvniers. The kids already want more stuff, so expect another order soon from me,
Regards
Saira G.
Dubai
February 2010
...........................................................................................................................................................
Just wanted to say a huge Thank You to
you for expediting my order!!! The clip on koalas got here in time and I was
ecstatic. My hubby is from Australia and moved here to be with me. We have a 6
year old in First Grade and we had to do a presentation to his class on
Australia. So I bought these for the kids as a little something extra and they
loved them!!! Thank you so much! I had checked with an Aussie company here in
the states and they were double in price then you were. I will be sure to come
back to you for any other Australian products that we need.
Thank you so much,
Sue E.
New Jersey, USA
February 2010
...............................................................................................................................................................
Hello. We just wanted to let you know we got the parcel in good time
on Monday. The caramello koalas especially are a big hit at our
primary and high schools. Just one thing, the aprons will be good for
our Japanese friends as they are a small make. However, if you have
anything on your site in the future for `foreigner` (gaijin - LOL)
size, please let me know if you can. Thanks again and we`ll
definitely order from you again.
Kind regards,
Amanda & Chris
Japan
February 2010
.................................................................................................................................................................
Dear Sir
Your gooddies arrived safely in Switzerland. My pupils will be thrilled!
Thanks a lot for those bonus-stickers, extra flags and clip-on-koalas! That was really kind of you!
With kind regards
Regula S.
Switzerland
January 2010
..................................................................................................................................................................
dear Sirs, I have received the asked for merchandise and this all perfect one. I want to thank to them for everything and soon hope to be able to ask for merchandise again since there are several interesting things. very many thanks for everything
greetings
Jose L.C.M.
Spain
January 2010
...................................................................................................................................................................................................................
Thank you so much for the creams that I ordered. Like them very much. I"m sorry I cannot leave feedback on ebay; I can't find where I even placed the order. I do give you top marks and high praise though . You are a very good supplier ndi wanted to tell you that.
Thank you,
Barbar
a A.Tennessee, USA
January 2010
.......................................................................................................................................................................................................................
I just wanted to let you know I received the magazine today. Thanks for the fast shipping. I will order from you again!
Cheers.
Mark H.
Massachusetts, USA
January 2010
......................................................................................................................................................................................................................
Hi Peter
Many thanks for sending me the Sydney Calendar it arrived this morning 24th Dec. I must say your service has been First Class.
May I wish you and your family a very Merry Christmas. We will be celebrating with snow and ice. No barabie for us.
Regards
Mary E B.
Scotland
December 2009
.............................................................................................................................................................................................................................
Thanks very much Peter for that prompt response, delivery, great customer service & the discount. We will definitely be ordering from you next time.
Thanks, take care & have a great christmas,
Nala K.
Sydney, Australia
December 2009
.............................................................................................................................................................................................................................
Peter,
The package has been received. Thank you very much for your great customer service.
Nicole B.
Queensland, Australia
December 2009
...................................................................................................................................................................
Peter,
Just wanted to thank you again, I opened the parcel tonight and am so pleased with the products!
Thank you for the free calanders, they are great!!
Greatly appreciated!
Naomi M.
Victoria, Australia
December 2009
....................................................................................................................................................................................................................
Hi Peter,
Just wanted to let you know that the parcel arrived safely - and so quickly !!!
Thanks for all your help - I will certainly use your company again, and recommend it to anyone else who asks!
Kindest regards
Maggie S.
Brentwood, England
December 2009
.................................................................................................................................................................................................................
Hi Peter,
Thank you soooooooooo much for your help. I’m sure the party will be great now and I’m sure she will settle in Australia no problem.
Again thanks for all your help.
Regards,
Angela M.
Dublin, Ireland
November 2009
..................................................................................................................................................................................................................
Dear Peter,
The ordered items have arrived today. I like all of them very much!
Thank you very much again for your help.
Kind regards,
Anna K.
Hungary
October 2009
....................................................................................................................................................................................................................
Thank you for jumping on this order so quickly, we’ve received the items and are very happy with them. They are exactly what we needed and are excellent quality.
We will definitely consider buying from you if we ever need Australian souvenirs again.
Kind regards,
Kane W.
Brisbane, Australia
October 2009
..............................................................................................................................................................
Hello Peter,
Thanks for your email.. Yes the package arrived 7hrs after sending the email ..
Everything is in perfect shape ...
Thanks again
Good service
David B.
Spain
September 2009
.............................................................................................................................................................
Received our order (kangaroo key chain) just in time for our wedding.(tuesday for saturday 08/22/09)
Our guests were very enchanted and amazed !
Many thanks again for the fast delivery and your wonderful service.
Best regards.
Marine and JoÃ
FRANCE
September 2009
...............................................................................................................................................................
Fantastic Service! I needed my order asap and they were great. E-mailed me to say they had sent it out super quick and it arrived on time for what I needed it for. Thank you so much!!
Jaclyn E.
Scotland
September 2009
..........................................................................................................................................................................................................................
Peter – thank you so much – the party was a real corker!
My only trouble was the only Australian beer we can buy here is 6 packs of Cooper’s and single cans of VB. Very poor selection. May just have to go back again!
Thanks again – I appreciate the extra effort.
Tony R.
Canada
September 2009
.........................................................................................................................................................................................................................
Peter,
The calendars I ordered arrived in great condition. Thank you very much! I also would like to thank you for the bonus calendars you included. I think I will plan a trip to Perth when I visit Australia again!
Thank you again,
Judith J.
New Mexico, USA
September 2009
...........................................................................................................................................................................................................................
Hi Peter,
I got my order right after I emailed you this morning. Thanks for the extra ones like the keychain and the conditioner. If this thing works for me, you can assure I'll order from you again
Thanks so much. That was really nice of you.
Ninette S.
California, USA
August 2009
.........................................................................................................................................................................................................................
G'day
We received our "'G'DAY MATE' DELUXE SURVIVAL PACK" this morning and we really LOVE it!!! My daughter loves Australia and she's so happy to have all those aussie things
Thanks alot for the bonus kangaroo key chain!
Everything's perfect!
Thank you so much!
Frederic R.
France.
August 2009
.......................................................................................................................................................................................................................
Hi Peter!
You just don’t know how happy I am! Thank you very very much!!! I really hope to receive the boxer very soon! It actually just took 17days; however our local post office just didn’t inform me right away. Oh well, thank you very much again! I hope to visit your place when we go to Australia hopefully before the year ends.
Regards,
Angel D.G.
Philippines
August 2009
..................................................................................................................................................................
Thanks Peter, our package arrived in record time(wed)!!!! Thanks so much for the attention you gave. We will be all set for our party this weekend!
Look forward to visiting your Homeland in a few weeks/months.
Thanks, bev p. in St Louis, Mo
USA
August 2009
..................................................................................................................................................................
Peter
Thank you all who organized my order so promptly
I really appreciate the effort you went to and I received the parcel on Friday afternoon
The gifts will help us hopefully to win over some help for our group of just 19 Australians who have a rare disease called Pompe's disease
I have had the opportunity of using these types of gifts before on Americans and it works wonders
Thanks for the effort
Very much appreciated
Sincerely
Helen W. President Australian Pompe's Association
Australia
August 2009
...............................................................................................................................................................................................................................
Thank-you - the Emu Oil arrived this morning - but more particularly thank-you for the little extra cuddly koala - I love it - but - incidently, I will be having a visitor from Hungary tomorrow and had not the opportunity to get along to the shops to find something small enough to put in her luggage, is not banned by the Customs Department and can be kept within one's eyesight for a long time. The koala
just fitted the bill (and the boomerang), so your thoughtful action has meant that a Hungarian lady will leave Oz with a little reminder and I will be left with a very positive attitude towards both you and the company that is lucky to have your services.
regards from
Phyllis Byram
Queensland, Australia
August 2009
...............................................................................................................................................................................................................................
Hi Peter,
Today the parcel arrived, thx a lot, and no worries about a delay, it was quicker than I expected.
Nevertheless thx a lot for the free key chain, my daughter loves it!
G'Day from Germany
Marc W.
Germany
July 2009
...........................................................................................................................................................................................................................
Thanks Peter for the special attention to my order. My daughter has enjoyed her stay, now mom and dad would like to visit some day!
May you prosper in your business and in your personal life.
Best Regards,
Darlene M.
California, USA
July 2009
..............................................................................................................................................................................................................................
Dear Peter,
MANY thanks for that - and for your personalised reply - much appreciated! If only all companies took the effort.
May 'SouvenirsAustralia.com' grow to amazonian heights!
Best wishes,
Miki J.
Poland
June 2009
...............................................................................................................................................................................................................................
Dear Peter,
Hope you are well.
Thank you ever so much for all the kangaroo bookmarks, the VIP I have given them to love them!
Thanks again.
Kindest regards
Katy G.
Malaga, Western Australia
April 2009
...................................................................................................................................................................................................................................
Thanks Peter!
I'll just received the parcel and the caps are great! It will keep me focused at my goal of getting an Australian skilled visa. Thanks again and I will fisit your site again soon...
Kind regrads
Theo S.
The Netherlands.
April 2009
.............................................................................................................................................................................
Hi Peter
The parcel has just arrived
Thank you so much for the personal touch and help –it is appreciated
Helen W.
Victoria, Australia
April 2009
............................................................................................................................................................................
Hi Peter,
We received our parcel on monday 29th as hoped. Thank You for your prompt service, my daughter was leaving for USA to stay with a host family and the gift were for the family which I am sure the will love. very pleased customer leanne
Leanne J.
Queensland, Australia
January 2009
...........................................................................................................................................................................
Peter ...you are the BEST,
thank you . Why don't you do an assortment of different koalas and kangaroos. (we need 18)
Its for preschool children and we would love the variety.
Thank you also for making up the small $$ difference. There are a lot of Australian Souvenir websites out there but I will make sure in future we order all of our supplies through your company.
Really appreciate the customer service,
Sincerely,
Cathy H.
ps:fingers crossed we get it by the 26th !!
Seattle, USA
January 2009
.......................................................................................................................................................................
Hello Peter,
Just a note to let you know we received our order yesterday.
It arrived earlier than I had thought and in perfect condition.
The koala key chain was an added surprise. Our four year
old granddaughter will be delighted with it.
Thanks so much for your fast and efficient and friendly service.
You'll hear from us again.
Best wishes for a peace filled New Year.
ruth and gary meitz
Minnesota, USA
January 2009
...............................................................................................................................................................................................................
Hi Peter,
today my order finished received, very, very express. all my order is a good conditions. thanks a lot for all, gift , etc.
Laniarti
Banyuwangi, Indonesia
December 2008
..........................................................................................................................................................
Dear ladies and gentlemen,
this is just a quick note to let you know that my Sydney-The Harbour City 2009 Calendar has arrived today in best condition, and that I am so very happy with it. Wow, what beautiful pictures of stunning Sydney Harbour that bring back so many awesome an fond memories to my holidays that I have spent in Australia. Cant await to visit Australia again when I am on vacation as I am so in love with the country and its citizen, its animals and nature. Thanks a lot for the pleasant and hassle-free business, will buy from you again for sure. I wish you a very nice day with many smiles in it. Lots and lots of kindly greetings come from Austria to Australia, and from me to you - Sylvia
Sylvia M.
Vienna, Austria
November 2008
..........................................................................................................................................................................................................
Many thanks for the 3 jars of cream which I recieved on Saturday plus the cute little souvenier. I appreciate the speed with which this parcel was dispatched and will keep your address for the future. Nola
Nola O.
Christchurch, New Zealand
September 2008
............................................................................................................................................................
Hi Peter
I have received my aprons and am very pleased with them. Thank you for the oven mitt - a nice surprise! I appreciate your prompt attention to my order.
Regards
Susan C.
Queensland, Australia
August 2008
...........................................................................................................................................................................................................
Hi Peter,
Thanks so much for the prompt service. Our package arrived on
time and was one of the top bidding items at the CHERUBS conference.
Many, many thanks
Sharon K.
North Carolina, USA
August 2008
.........................................................................................................................................................................................................
Hi Peter,
I just wanted to let you know that the order has arrived, everything is in good shape and greatly appreciated. thanks a lot again for all the effort in locating a book for me.
Karen H.
Caribbean
July 2008
.............................................................................................................................................................................................................
All the best for you.
Joelle
FRANCE
June 2008
..............................................................................................................................................................
The goods arrived today - many thanks for your help. You may be
hearing from our post in Ramallah, as I suggested they contact you with
their order for similar kinds of gifts.
Todd
Abu Dhabi, UAE
June 2008
............................................................................................................................................................
To Peter, thank you very much for my 2 orders. They are exactly what I was after. The recipients of these gifts should be very pleased. Thank you for the extra stickers, it was appreciated.
Louise
Singleton, NSW Australia
June 2008
............................................................................................................................................................
Just received my order - many thanks for the fast delivery and the products are terrific.
Therese
Sydney, Australia
June 2008
............................................................................................................................................................
Received my order and just wanted to say thank you. Complimentary key chain made me smile, thank you very much. Service was very impressive.
Melinda
Sydney, Australia
May 2008
............................................................................................................................................................
Just to let you know that I received the new jar of Vegemite the day
before yesterday and it's perfect!
Thank you again for your wonderful customer service. It's been
such a pleasure dealing with you.
Warmest regards and all the best.
Gabrielle
Canada
May 2008
............................................................................................................................................................
Peter,
Here's your apron. http://tizona.wordpress.com/2008/04/13/allies-and-friends-as-well-part-two/
Greg
Perth, Australia
April 2008
............................................................................................................................................................
I would like to say a very big thank you for the wonderful service I received from you and the quick delivery of the items I purchased.
I will highly recommend your company to anyone that may ask.
Thank you once again.
Regards
Sue
Victoria, Australia
December 2007
............................................................................................................................................................
The November issues of Women's Weekly magazine arrived here today. Just wanted to thank you for
your excellent customer service throughout! Your time and effort were greatly appreciated.
Angela
Massachusetts, USA
November 2007
............................................................................................................................................................
Thank you so very much for sending the lovely calendar so fast. Excellent service.
Thanks so much
Jane
Texas, USA
November 2007
............................................................................................................................................................
Hi Peter,
Just want to thank you for the condition in which this cream arrived this
time- no problems- wasn't late and all is well- no leakage! Many thanks to
Souvenirs Australia- please don't ever run out of this cream- I use it on my
massage clients... it's the best- no other creams compare to this specific
one!
Sandy
New Jersey, USA
March 2007
............................................................................................................................................................
Hi Peter,
Just letting you know that my package arrived safely here in South Korea. The koalas and kangaroos are very cute, I'm sure my students are going to love them!!
Thanks again,
Carissa
South Korea
November 2006
............................................................................................................................................................
Dear Peter
Just confirming that the goods arrived 2 days ago, in perfect time for our function. Thankyou again vey much for your thoughtfulness and speedy help.
Regards
Jenny
Kuwait
October 2006
............................................................................................................................................................
Hi Peter!
Just want to say thank you for the fast delivery with the avocado creams!
(and for the very cute coala bears! the new cream was also very good.
I hope next time there won't be any problem with my mailbox so we can
buy the creams directly from you!
Best Regards Ann-Britt and Anna
(my daughter who got 2 creams and one of the coala bears
Sweden
August 2006
............................................................................................................................................................
FAO Peter
This is to thank you for my Barmah Ladies Cooler Hat, which arrived today in
perfect condition. We have been enjoying a much warmer summer than usual
here in England and I am looking forward to making good use of the hat. I am
sure it will be greatly admired by my friends.
The complimentary key ring is appreciated and will no doubt become a talking
point amongst my pupils at school.
Once again, thank you for the excellent service. I will certainly recommend
your shop to my friends.
Kind regards
Carole Lowrie
England
August 2006
............................................................................................................................................................
Hi Peter
just to let you know that the bear arrived yesterday, complete with his little koala friend, which was a very nice touch, as was the gift card you included. Helena is only 7 months old, but she started waving her arms in excitement when she saw the bear and immediately grabbed it so it looks like he's been a success. I did see them over the webcam today and the bear looks lovely - a couple of my friends have also ordered from you and hopefully you'll get more orders as people see the bears - you've given me a great service and also saved me about £10 on UK prices!
thanks and regards
Sue Sawyer
London, England
August 2006
............................................................................................................................................................
Thank you very much for sending it so it got to me in plenty of time - I
really appreciate it.
And thank you for the cute kangaroo, I think I'll keep him for myself - he's
so soft and cuddly.
Buying souvenirs is much better this way - they'll be packed up in my suitcase and I won't have to worry about lugging stuff around at the airport and on aircraft!
Thank you again for your very good service,
Regards,
Anne-Marie
Queensland, Australia
April 2006
............................................................................................................................................................
Good morning Peter,
My order arrived yesterday and I want to thank you for all your assistance. Especially with the stamps and the key chains. My grandchildren were delighted with their boomerang key chains and I appreciate the extra ones. I was also impressed with the quality of the merchandise. Thank you so much! I will certainly recommend you to others in the People to People Ambassador Program.
Sincerely,
Sandra J. Saunders
Virginia, USA
February 2006
............................................................................................................................................................
The package arrived Saturday and is wonderful! Thanks so much for communicating with me about the Roosters keychains, etc. You were wonderful! All the items arrived in perfect condition, and we really appreciate the extras too....not so sure how I feel about Vegemite yet! Thanks again for all the help!
Amy Sullivan,
Virgiinia USA
August 2005
..............................................................................................................................................................
Thank you! I received them-they are perfect! Sorry for the urgency... I was
so upset that the T-shirts I bought for my cousins were stolen -- it was my
fault for being so careless but at least now I can finally visit them. Good
thing too, as I ran out of excuses for not having any time to show them our
pictures.
Your WONDERFUL!!!!!!
Thank you, thank you, thank you!
Teri Nichols
Sacramento, CA, USA
..............................................................................................................................................................
Thankyou very much for the lovely keyring you sent to me. It is the best freebie I have ever recieved. I would love to visit your beautiful country in the future but for now I have my very own special keyring to treasure.
Thanks again
Yours sincerely
Katie Muttock (United Kingdom)
..................................................................................................................................................................
Hey Peter:
Hope you don't mind.... I just sent your newsletter out to all my e-mail
friends and sent this note along with it:
Hiya: If you want a Kewl Site, on Australia, you should check this one out.
I sent you the first Australian Newsletter
from the site, so you can read it first ....
Then .....
If you decide to subscribe to the newsletter, you can.
And Peter will send you a FREE KEYCHAIN from Australia.
Can't get any better than that, but as you can see
the newsletter is highly entertaining !!!
Enjoy,
Deb
P.S. This is not a form letter, I just sent you this cuz I thought you could
have some fun with it !!
Hope you don't mind,
Deb
(Canada)
..................................................................................................................................................................
Morning Peter,
Thanks for your GREAT customer service. I can't wait till my friend gets the gifts. I will definitely recommend your site to my other friends.
Take care...Happy Monday...and G'day!!!
Terri...
Terri Moncrieff
USA
..................................................................................................................................................................
Peter,
Many thanks for sending my Bronco Barmah hat so quickly to me, it arrived on the 3rd June.
It fits a treat and I can now look forward to not getting so wet as I steer my
narrow boat through the UK canals.
A friend of mine now wants to buy one so you may well get a repeat order soon.
Thanks again,
Keith Yeandel
UK
........................................................................................................................................................
Peter Byron,
Thank you very much for the didgeridoo. I have wanted one ever since
visiting Australia as a child. I am currently learning to play it, thanks
instructions on-line. We really like the hats we ordered, and I appreciate
the speedy delivery.
Thanks,
-Betty Johnson
USA
.......................................................................................................................................................
Hi Peter,
Just a quick note to thank you for your prompt service in sending the cling on koalas to us.
We have been promoting our websites overseas by using the cling on koalas. We have tied them into our marketing material and we cling them to the passing foot traffic at the expos we exhibit at. We are fondly remembered from one show to the next for our “cute bears”. We attach our company logo to the back of each koala.
Last year we considered changing our promotion but decided to stay using the koalas. If something works and you are being remembered for it, then why change? We automatically attract the attention of the crowd as coming from Australia and it’s a hand out many people keep long after the expo is over. Which in turn means our business name is constantly in front of them.
I’ll be placing further orders with you soon for our next expo in the US.
Kind regards
Diana Lawrence
Richardson Shaw Pty Ltd,
Australia
...................................................................................................................................................................
Dear Peter:
I have sent this e-mail to let you know the boomerangs arrived to my nephew's home without problems at all. I will recommend your company to my relatives and friends because my little nephew and his parents have told me about the boomerangs quality. I wasn't expecting something like this believe me.
Thank you very much again.
Best Regards,
Anibal Seminario
U.S.A.
