Shipping & GST

2021 UPDATE

There are still considerable international & domestic shipping delays due to the COVID pandemic. Deliveries to most major countries are now available. For quicker delivery please choose the Express shipping option at the checkout.

VIEW THE LATEST UPDATES FROM AUSTRALIA POST HERE

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TYPICAL HANDLING & DELIVERY TIMES -

* SEE ABOVE FOR CORONAVIRUS UPDATES *

Orders are normally dispatched within 5-10 days of receipt. Please allow approximately 7 days for Australian delivery to most areas (a little longer for WA and remote areas). Australian Express delivery will typically take 3-6 business days. 14-21 days (for Regular Air Freight delivery) or 10-14 days (for Express Courier) to most worldwide destinations.

As the reliability and efficiency of mail delivery may vary across the world we cannot guarantee these delivery times, they should only be used as a guide. There can also sometimes be inbound customs delays in the country of delivery which are also outside our control.

Some specific countries where there can be extended delays in delivery due to slow and unreliable postal systems include India, the Philippines, Mexico, Brazil, and other South American countries. This is not a comprehensive list but are countries where we have had customer feedback of long delivery time frames. You may need to allow up to 3 months for airmail delivery to these countries. Express courier shipping is recommended in these cases as it should be quicker. However even Express Courier delivery to these countries is still likely to take longer than the general timeframe mentioned above.

AUSTRALIAN GST (Goods and Services Tax)

All default prices displayed on this site are;

• in Australian Dollars $AUS, and
• inclusive of GST where applicable.

GST (Australian Goods and Services Tax) is ONLY applicable where orders are being delivered to Australian addresses, where the GST tax amount is INCLUDED in the total displayed price.

Products being delivered outside Australia do not include any GST amount in the total displayed price or amount paid.
 

ALTERNATIVE CURRENCIES DISPLAYED

Alternative currencies displayed on this site are provided for the convenience of international customers and are approximate only.

All charges on this site are always made in Australian dollars.

*ONLINE ORDER TRACKING

We now provide online tracking for ALL international deliveries, giving you greater peace of mind that your order is on it's way.

Online order tracking is also provided for our Australian deliveries except for some very small orders.