Shipping & GST
COVID-19 PANDEMIC UPDATE - As at 31st March 2020
We are still operating and dispatching orders as normal and we always practice safe personal and packing hygiene.
DELIVERIES THROUGHOUT AUSTRALIA - Australia Post has confirmed it remains fully operational across Australia during government restrictions on non-essential activity.
INTERNATIONAL DELIVERIES - Australia Post advises that customers should expect international service delays due to flight cancellations and government restrictions because of COVID-19. They will however be giving priority to international express (courier) packages so we encourage international customers to choose the express shipping option at the checkout.
We appreciate your support during this difficult period and can only hope this global health emergency can be resolved as fast as possible.
Our thoughts go out to those affected by the devastating global pandemic currently being experienced.
Stay safe and keep well.
NOW WITH ONLINE ORDER TRACKING*
|Less than AU $50||AU $9.95||AU $19.95||AU $34.95|
|AU $50 to AU $99.99||AU $12.95||AU $24.95||AU $39.95|
|AU $100 or more||FREE||FREE||AU $20.00|
|7 Days||14-21 Days||10-14 Days|
TYPICAL HANDLING & DELIVERY TIMES -
* SEE ABOVE FOR CORONAVIRUS UPDATES *
Orders are normally dispatched within 7 days of receipt. Please allow approximately 7 days for Australian delivery to most areas (a little longer for WA and remote areas) and 14-21 days (for Regular Air Freight delivery) or 10-14 days (for Express Courier) to most worldwide destinations. Whilst there is currently no Australian domestic express post option in the checkout, please contact us by email or phone if you have an urgent order and this can usually be arranged.
As the reliability and efficiency of mail delivery varies across the world we cannot guarantee these delivery times, they should only be used as a guide. There can also sometimes be inbound customs delays in the country of delivery which are also outside our control.
Some specific countries where there can be extended delays in delivery due to slow and unreliable postal systems include India, Philippines, Mexico, Brazil and other South American countries. This is not a comprehensive list but are countries where we have had customer feedback of long delivery time frames. You may need to allow up to 3 months for airmail delivery to these countries. Express courier shipping is recommended in these cases as it should be quicker. However even Express Courier delivery to these countries is still likely to take longer than the general timeframe mentioned above.
AUSTRALIAN GST (Goods and Services Tax)
All default prices displayed on this site are;
- in Australian Dollars $AUS, and
- inclusive of GST where applicable.
GST (Australian Goods and Services Tax) is ONLY applicable where orders are being delivered to Australian addresses, where the GST tax amount is INCLUDED in the total displayed price.
Products being delivered outside Australia do not include any GST amount in the total displayed price or amount paid.
ALTERNATIVE CURRENCIES DISPLAYED
Alternative currencies displayed on this site are provided for the convenience of international customers and are approximate only.
All charges on this site are always made in Australian dollars.
*ONLINE ORDER TRACKING
We now provide online tracking for ALL international deliveries, giving you greater peace of mind that your order is on it's way.
Online order tracking is also provided for our Australian deliveries except some very small orders.