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Rates & delivery times sourced from our Shipping & GST policy. Free regular shipping on Australian orders of AU $150 or more. International shipping is charged. Final shipping is confirmed at checkout.
Coffee lovers, meet your new favourite little companion! This adorable barista koala plush keyring comes dressed in a cute coffee shop outfit, complete with a mini coffee cup. At 13cm tall, it’s perfect for your keys, bag or backpack and makes a fun Australian souvenir or gift for coffee and koala lovers.
SKU
KR124
Brand
KEY075-KO/COFFEE
Shipping Weight
0.0400kg
Shipping Width
0.130m
Shipping Height
0.050m
Shipping Length
0.100m
Shipping Cubic
0.000650000m3
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This Privacy Policy explains how Souvenirs Australia collects, holds, uses and discloses personal information when you browse our website, place an order, create an account, subscribe to our communications or otherwise interact with us.
Souvenirs Australia WarehouseOperated by Australian Souvenirs Pty Ltd
ABN: 13 646 656 957Sydney, New South Wales, AustraliaAustralian owned and operated
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About This Privacy Policy
Souvenirs Australia is committed to handling personal information responsibly and transparently. We aim to manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles where they apply to us.
This policy applies to personal information collected through our website, online store, customer service channels, newsletter subscriptions, promotions, reviews and other interactions with Souvenirs Australia.
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Payment information
Payments may be processed by specialist payment providers. Card details are generally transmitted securely to the applicable payment provider rather than stored directly by Souvenirs Australia. We may retain transaction references, payment method information, payment status and other limited information required for accounting, refunds, fraud prevention and customer support.
Sensitive information
We do not ordinarily seek to collect sensitive personal information. Please avoid sending sensitive information to us unless it is reasonably necessary for us to assist with your enquiry or transaction.
How We Collect & Use Personal Information
We generally collect personal information directly from you when you:
place an order or create an account
subscribe to our newsletter or other communications
contact us by email, telephone or through our website
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browse or interact with our website.
Information may also be collected automatically through cookies, website logs and similar technologies, or received from service providers involved in processing your transaction or delivering your order.
We may use personal information to:
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manage returns, damaged items and delivery issues
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detect and prevent fraud, misuse and security incidents
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understand how customers use our website and improve our products and services
maintain accounting, taxation and business records
manage disputes and enforce our legal rights
comply with applicable legal and regulatory obligations
send marketing communications where permitted by law.
We may also use aggregated or de-identified information for analytics, reporting, website improvement and business planning where that information no longer reasonably identifies an individual.
When We Share Personal Information
We may disclose personal information where reasonably necessary to operate our business, provide services to you or comply with legal obligations.
This may include disclosure to:
ecommerce, website hosting and cloud service providers
payment processors, banks and payment platforms
Australia Post, couriers, freight providers and other delivery services
email, newsletter and customer communication providers
analytics, technology, IT support, cybersecurity and fraud-prevention providers
professional advisers such as accountants, insurers, consultants and legal advisers
government agencies, courts, regulators or law-enforcement authorities where required or authorised by law
another organisation in connection with a proposed or actual sale, restructuring, merger or transfer of all or part of our business, subject to appropriate confidentiality and legal requirements.
We do not sell or rent your personal information to unrelated third parties for their own independent marketing purposes. Service providers may receive information where reasonably necessary to provide services to Souvenirs Australia or our customers.
Cookies, Analytics & Location Information
Our website may use cookies and similar technologies to operate correctly, remember preferences, maintain shopping sessions, analyse website usage, improve performance and provide relevant website functionality.
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account and session management
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Marketing Communications
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Some of the technology, payment, cloud, analytics, communication and other service providers we use may store, process or access information outside Australia.
The locations used by service providers may change over time and, because some providers use global infrastructure, it may not always be practicable for us to identify every country in which information may be processed.
Where Australian privacy law requires us to take particular steps in relation to an overseas disclosure of personal information, we will take reasonable steps to meet those requirements.
Security & Data Breaches
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Depending on the circumstances, these measures may include access controls, secure systems, encryption, passwords, security software, service-provider controls and administrative procedures.
Payment processing is generally performed through specialist payment providers rather than by storing complete payment card details directly within our own website systems.
No method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security against every possible cyberattack, system failure or unauthorised action. This statement does not limit any obligation we have under applicable law.
If a data breach occurs, we will assess the circumstances and take appropriate steps to contain and respond to it. Where the Notifiable Data Breaches scheme or another applicable law requires notification, we will notify affected individuals and the relevant regulator as required.
How Long We Keep Personal Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected or for another permitted purpose.
This may include retaining information for:
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compliance with applicable laws and regulatory requirements.
Where required by applicable privacy law, personal information that is no longer reasonably required will be destroyed or de-identified, unless we are legally required or otherwise permitted to retain it.
Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
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We will consider privacy complaints in good faith and aim to respond within a reasonable period.
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Our website may contain links to websites operated by third parties. Once you leave our website, the privacy practices and security of those websites are outside our control.
A link does not necessarily mean that we endorse the privacy, security or content practices of the third-party website. We recommend reviewing the applicable privacy policy before providing personal information to another website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, service providers or legal obligations.
The current version will be published on this page and will apply from the date it is published. We encourage you to review this policy periodically.
Contact Our Privacy Team
Contact us if you have a privacy question, would like to access or correct your personal information, wish to make a complaint or would like assistance with your marketing preferences.
